Data that we collect:
- Name, Last name
- Mobile phone number
- Country of origin
- IP Address
- Password in hashed form
- Data about your onsite behavior
- Communication records - when you send us emails, contact us in any other form
- Payment information provided by payment provider
Data shared with AI Providers:
If you choose to use the AI Decision Designer feature, specific logic-related data will be shared with OpenAI, Inc., for the purpose of processing and decision-making.
Additional data collected by third parties:
- Tracking data using services provided by Google Analytics.
Why do we collect the data:
- Improve our services
- Detect and prevent someone else using your credentials
- Legal, tax and accounting requirements
How long do we keep your data?
The information collected is stored for the time of your account being active. Information we have to collect and store for the accounting purposes are stored for the time period required by law
You can request your data being deleted by sending us email to: [email protected].
Your data may be accessed by the following third parties:
- Google (through Google Analytics, Google Cloud, Google Tag Manager, and Google Ads)
- Some of our emails are hosted by Google Workspace or Microsoft, so if you send us an email, it will be stored on their servers.
- Microsoft and Amazon Web Services (for hosting our servers)
- Xero (for accounting purposes)
- Sendgrid (for email dispatch)
- Atlassian (for support systems such as JIRA and Confluence)
- Netlify (for the front end of our portal)
- Slack (for our inquiries notifications)
- OpenAI, Inc. (for AI Decision Designer)
How we use the data
The data we collect is used to improve our services, detect and prevent fraudulent activity, and comply with legal, tax, and accounting requirements. We may use your name, email, and phone number to contact you about your account or to provide customer support. We may use your IP address and browser information to detect and prevent fraudulent activity. We may also use data about your onsite behavior to improve our website and services.
We do not sell your data or provide it to third parties for the purpose of selling you services.
We take the privacy and security of your data very seriously and have implemented measures to protect your data from unauthorized access, use, or disclosure. We use secure servers and encryption to protect your data, and regularly review our data protection policies and procedures to ensure that your data is safe with us.
Data Breach Notification
In the event of a data breach, we will promptly notify all affected users and take steps to mitigate the effects of the breach. We will also notify the relevant authorities as required by law.
In case you need to contact us